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Managed IT, Maximum Service

At Titan Tech Solutions, we bring a wealth of expertise in cybersecurity, IT infrastructure, and enterprise technology management. With extensive experience leading IT initiatives for organizations with 45,000+ users, our team excels in proactive security measures, automation, and operational efficiency.

Our background includes:

  • Cybersecurity Leadership – Implementing advanced security protocols, rolling out multi-factor authentication (MFA), and deploying Intrusion Detection & Prevention Systems (IDS/IPS) to safeguard enterprise environments.

  • IT Strategy & Automation – Developing custom applications to streamline IT workflows, reducing ticket resolution times by 80% and automating key processes such as employee onboarding/offboarding.

  • Infrastructure Optimization – Managing Microsoft 365, Azure AD, Exchange Online, Intune, SharePoint, and Proofpoint to enhance business productivity and security.

  • Cost Reduction & Vendor Negotiation – Cutting IT expenditures by 10-75% through strategic licensing, contract negotiations, and automation-driven efficiencies.

  • Enterprise IT Operations – Scaling IT teams, creating SLA-driven support structures, and improving help desk operations to enhance response times and service quality.

At Titan Tech Solutions, we don’t just solve IT problems—we prevent them. Our team leverages cutting-edge technology and proven strategies to ensure businesses operate efficiently, securely, and without interruption.usiness. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world.

Our Services

  • One-Eyed Focus, One-Time Support.

    • Designed for: Businesses that need occasional IT support without a contract.

    • Example Services:

      • Remote troubleshooting and issue resolution (workstations, laptops, mobile devices only).

      • Virus/malware removal.

      • Software installation and updates.

      • Basic hardware diagnostics.

    • SLA:

      • Critical issues: Response within 24-48 hours (based on availability).

      • Non-critical: Best-effort response, with no guaranteed timeframe.

    • Pricing: Hourly

  • Strength When You Need It.

    • Designed for: Businesses that want limited IT support without full management.

    • Example Services:

      • Covers workstations, servers, and network devices (reactive support only).

      • Remote support for hardware/software failures.

      • Network troubleshooting.

      • Windows and application patching (on request).

      • No proactive monitoring or preventative maintenance.

    • SLA:

      • Critical issues: Response within 12-24 hours.

      • Non-critical: Response within 48 hours.

    • Pricing: Monthly fee based on number of devices.

  • Unmatched Power, Ultimate Protection.

    • Designed for: Businesses that want complete IT management and proactive security.

    • Example Services:

      • 24/7 monitoring and proactive maintenance.

      • Help desk with priority response.

      • Automated patching and updates.

      • Cybersecurity (firewalls, antivirus, compliance).

      • Vendor management and IT strategy consulting.

      • Backup and disaster recovery solutions.

    • SLA:

      • Critical issues: Response within 4 hours.

      • Non-critical: Response within 12 hours.

    • Pricing: Flat monthly fee based on users and infrastructure.

Contact Us

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